PRIVACY POLICY
1. Introduction
Welcome to the FFC Private Family Wealth Office (“FFC,” “we,” “us,” or “our”) website. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
2.1 Personal Information
-
Contact Form Data: When you submit inquiries via our contact form, we collect your name, email address, phone number, and any messages or additional details you voluntarily provide.
-
Account Registration (Members Portal): For users who register for our Members Portal, we collect login credentials (username and password), and any other information required to set up your account securely.
-
Communications: We may collect the content of your emails, letters, or phone calls for customer support or account management purposes.
2.2 Non-Personal Information
-
Usage Data: We automatically collect certain data when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
-
Cookies & Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance user experience, analyze site usage, and deliver relevant content.
3. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
-
Providing Services: To respond to your inquiries, set up and manage your account, and provide requested services.
-
Communication: To send updates, promotional materials, or important service-related information.
-
Security & Fraud Prevention: To protect our website and services from unauthorized access, malicious activity, or other potential harm.
-
Analytics & Improvements: To analyze how users interact with our site, identify trends, and improve user experience and website functionality.
-
Legal Compliance: To comply with applicable laws, regulations, or legal processes.
4. Disclosure of Your Information
4.1 Service Providers
We may share your information with trusted third-party vendors who assist us in providing services (e.g., hosting providers, payment processors, analytics companies). These vendors are contractually obligated to use your information only for the purposes we specify and to protect it according to applicable data privacy standards.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation; or to protect our rights, property, and safety, or that of our users and others.
4.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or other corporate restructuring, your information may be transferred to another entity in accordance with applicable law.
5. Data Security
We implement reasonable administrative, technical, and physical measures designed to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no security measures are foolproof, and we cannot guarantee absolute security of your data.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for legal, tax, or accounting purposes).
7. Cookies and Other Tracking Technologies
Cookies: We use cookies to store and track information about your use of the site, such as login credentials or preferences. You can choose to disable cookies in your browser settings, but this may limit certain functionalities on our website.
Analytics: We may use third-party analytics services (e.g., Google Analytics) to gather aggregated statistical data about website traffic and usage patterns. These services may set their own cookies to track user interactions.
8. Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:
-
Access, correct, or delete your personal information.
-
Opt out of receiving promotional emails by clicking the “unsubscribe” link or contacting us directly.
-
Restrict the processing of your personal data or object to its processing.
-
Withdraw your consent at any time, if processing is based on consent.
To exercise any of these rights, please contact us using the information provided below. We will respond to requests within a reasonable timeframe, in accordance with applicable law.
9. Children’s Privacy
Our website is not directed at, nor intended for use by, individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can promptly delete it.
10. Third-Party Links
Our website may contain links to other sites for your convenience. We do not control—and are not responsible for—the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. The updated version will be indicated by an “Effective Date” at the top of this page. We encourage users to periodically review this policy to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at: